No content on this site may be copied and reused in any form or fashion without express written permission. So I did. It is the manager's job to handle this. the best way to handle things like this is to be prepared for it. Document the incident(s) and let them handle it. I have heard so many horror stories from the other side, stories of awful couponers, that it makes sense that they would not want to deal with us. I was at Walmart today and the cashier was less than friendly. I mumbled to myself as I walked away with wow and nice…Unfortunately I did not take her name. That should do it. Otherwise, just call it. I guess you will just have to do job calmly and professionally. If you are nice and courteous, most of us are nice and courteous as well! I know, nothing justifies a rude cashier. We can’t call their immediate supervisor. Here’s a helpful list of suggestions so you can handle the situation yourself. Do associates gather after you leave a store to release their pent-up frustrations about your inappropriate behavior? Although it was not your fault, they are probably taking it out on you. Fortunately, the large majority of cashiers are very helpful and friendly, in my experience. I instead asked if an old military id , (I served in the Air Force and kept the id because it has my blood type and religious affiliation), would work and he said he needed to ask a manager. They are being paid to be helpful and courteous and you aren’t but face facts, if you are rude, you are probably going to get rudeness in return. 1. When a customer did this to me, I set their change on the counter instead of handing it to them. We will not return to Lexington walmart again. While it helps to have tact when upselling to guests in person, there’s no reason to make your menu options subtle. My mistake! Get to the check out. That employee needs to know that there are consequences for rudeness and either shape up or ship out. I did that several times when I went shopping in Harvey's supermarket. Take a deep breath. Found On AskReddit. Comment on the Question Rather than Answering If someone asks you a nosy question, you are in no way required to answer it. In fact it should be illegal for people like you to shop anywhere. You … She was quite rude to reprimand you for doing it, and if you were really annoyed then speak to the manager, but personally, I would just let it go. I want to hear your story. I was so mad and the people around me were in disbelief. Probably so that you can see the individual bills more easily. Ironically, it was Veteran’s Day the next day and I came back to the store and asked for the GM. Out of nowhere you are hit with a rude cashier at Walmart. Is it true that coupon circulars to price match are only accepted in a 30 mile radius ?told to me by customer service from a store about 40 miles farther. After I walked away, she was more than polite to the man behind me and I took notice right away. She was EXTREMELY loud and rude ad several people were starting to notice. I don;t know what happened after that, but I have a feeling she was severely reprimanded. when people have been walking around shopping especially with kids they get stressed out and have to take it out on someone/thing. If I did not report her to the manager, I would surely not return to that place of business until she was removed from that job. I was being paid to be helpful. I am now marking your email address as spam and your communication will no longer get through. BTW, have you ever noticed that many bank tellers (when they give you the money) put the money on the counter? Okay, there’s already a lot of good answers here, and some not too good. It's just common sense remind yourself that you're at work before you take out your bad day on customers because there will be someone who will not tolerate it and instead of being rude in return they will simply call the boss to let them handle your attitude. What do you do? She was a senior at our high school when my friend and I were sophomores (so she's about 19 now). I don't really care - at the end of the day even if there are no customers cashiers still get paid by the corporation. The poor kid said sorry ad I asked for the manager’s name. We buy lunch at Ihop before doing a little shopping at the Wal*Mart across the parking lot. I told her that the cashiers behavior was disrespectful. The fact that you take the extra time to complain and get the cashier in trouble just proves what a horrible excuse for a person you really are. But customers get crazy sometimes. Then call that branch of the store and tell the manager and situation from outside the store. We had to come to Lexington Tennessee Walmart because our branch bank had closed in Huntingdon Tennessee a year ago. Some people are just rude. car wash guy cursing at me am I being over sensitive about this. Make guests aware of all the upsell options available by writing it directly on the menu, and train your staff to call these out in conversation. So, I went to Target, (was not asked for id), and upon returning to that Walmart many times, never encountered that “lovely” female manager again. Just drop the gloves and give that cashier a piece of your mind! Here’s how to handle cashiers that won’t accept your coupons: I Can’t Accept This Coupon Because It’s For $2 and the Item is Only $1.79. I’m really tired of going in there and she watches what I’m buying and what I’m checking out with! 4) Don’t expect the rude behavior to change. Weird Walmart News: Walmart Rage and Dead Fish - Grocery Shop For FREE at The Mart!! It’s happened to all of us. We had a balance of around 40. Sometimes I just had to work a little harder than usual to be that to some. If you are a customer, file a formal complaint if the staff was extremely rude to you. She is a contemporary etiquette, manners, and people skill expert, and the founder of the prestigious Etiquette School of America. She needs to be fired. Ill walk up to the register and their face become irritated or disinterested. So I told the girl to allow us to step aside and see what we needed to do to at least make some of our purchase. He only had 4 or 5 items and I was bagging for him. Foregoing for the moment outright theft, scams designed to fleece retailers abound. A Magical Guilt Trip. Say a prayer for her, make your complaint and move on. Make sure the receipt has a cashier name and it’s the same. I have never heard from any customers complaining that I am too slow before. That is not a thing to wish on anyone in this economy. Rude cashiers in Walmart, Hwy 12 Starkville, MS. Why I avoid this store at all cost. In work, why do older women give me (me as a female aged then 20 and now 22) dirty looks and don't say thank you if I hold a door for them? I know that feeling but I also know it’s counter-productive. :/ I've even come across cashiers like that. If the customer continues to give your trouble, ask a manager to help you with the situation. The best tactic is to report such behavior to the manager. Here are some ways that your employees can meaningfully listen to rude customers: What's something you do before and after midnight? Remember that if you are using coupons, you represent all couponers. How do you think about the answers? I'd cut her a break and just forget about it. I am a cashier and I agree that - that cashier was rude. Say that you are responsible, do not mind routine work, and will learn the job quickly. Here’s a helpful list of suggestions so you can handle the situation yourself. If you don’t want to use our service any more, please cancel your account. 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