The owners cabin door was broken, no air conditioning in the port head, hatch screens and sunscreens were torn and hanging down from the hatches, port shower was caked with rust, wood laminate in the galley was torn and coming off, curtains throughout the interior were moldy, and some curtains were simply missing!The boat was very roomy, however, while at anchor the exterior salon was deathly hot with no breeze due to the design of the boat. Best, Dream Yacht Management, This is the version of our website addressed to speakers of English in the United States. We’re here to help you sail your dream … In the end we had to cut the trip short, book extra flights and the whole experience was unfortunately not at all comparable to our trip a few years ago with Moorings (a real charter company). We contacted the local base manager from Puerto Rico and he was the only person who took responsibility and actually tried to help us. Yacht Ownership – Dream Yacht Charter is the only charter management company that offers six individually designed charter management programmes. Frank Pitts. discuss the route and that it was unacceptable that we were not given his details. Best wishes the Dream Yacht Charter team. I'm going back to The Moorings or any other company that cares more about their customers, We booked a long term charter with Dream Yacht Charters which we are currently in the middle of. Here are the most significant issues we had, although this is by no means a complete list: - Bad communication prior to boarding. We used the boat as a hotel room and did not get a single day of sailing in. I spent a lot of time discussing resolutions with the port manager and at the end we signed an agreement for a partial refund which was nowhere close to sufficient for the time that we lost dealing with problems listed above. However the company did not uphold its agreed obligation and never processed our agreed refund. Boat Tours & Water Sports in Scrub Island, Offshore Sailing School, Scrub Island, BVI: Tickets & Tours‎. Dreaming of owning a boat? The boat can also be reserved as a private charter for one party by booking all the cabins. Chartered a Lagoon 450. Select from one of our fractional yacht ownership offers of a specific boat in a specific location. The boat smelled of sewage after months of being at dock due to, black water tanks not being emptied; Dinghy engine not working (fixed at dock but delayed departure) and rented stand up paddle boards not delivered on time due to their miscommunication with third party company; Port refrigerator not working (partially fixed at dock but failed again under way); Missing cushions in bow sitting area and those in aft full of cigarette burns; Inability of the boat to connect to shore power that resulted in noisy generator during first night at dock, plus the smell (we stayed at a hotel the last night to avoid repeat); Boat batteries were fried only lasting 1 hour after engine or generator were turned off, resulting in low voltage alarm going off and having to turn on the noisy generator again during the whole week; Starboard fuel tank not full on departure and when returning to base we were required to fill up resulting in $150 overpay. I have dealt with Horizon Yacht Charters as well and find them good. This year has been a challenge for many in the tourism industry. We chartered the cheapest boat (38' Leopard), and we knew the boat was 8yrs old, and a rental. With Dream Yacht Charters. The only reasonable conclusion is that DYC does not properly test equipment to ensure customer safety. Review tags are currently only available for English language reviews. Boat Tours & Water Sports in Scrub Island, Offshore Sailing School, Scrub Island, BVI: Tickets & Tours‎. - Poor attention to crew. Dream Yacht Charter is the only charter management company that offers six individually designed charter management programs. more, Response from DreamYachtCharter, General Manager at Dream Yacht Charter, Historic Sites, Points of Interest & Landmarks, We should have known better when our contracted boat (a 2019 Bali 43) was replaced without notice 1 week before our departure with an older 2015 Lagoon 45 - "Pain Killer", which was in no condition to be chartered. Again, we are still deeply sorry for your negative experience and hope that you know the depth of our gratitude we have to you for helping us to improve both our fleet and customer service. 5 contributions 2 helpful votes. The Dream just keeps getting bigger. Below I will provide details for everything that went wrong on our trip, however if you wish to save time you may stop reading here and simply avoid booking with DYC. In the BVI August 2016. Many more small details of a boat in bad condition. This contract was not upheld and we had to leave at 12pm [ morning wasted on this short charter] plus we were told we had to return by 10 am to refuel which was not on the contract. Please allow us the opportunity to use your valuable feedback to improve our service and customer experience in Croatia and all of our 46 other destinations. This was by no means my first charter and I can say that this company cares less about customers than any I have seen. We've reviewed your booking and can see we reached out to your broker on 7 September to arrange the agreed refund, as refunds are made through the agent you book with. We also experienced stress on the boat due to the fact that DYC has a reputation for not re-paying its crew timely for costs which are clearly to DYC’s account. We have taken all the necessary steps to reach a fair settlement. Regardless, everything worked well. There is ZERO AFTER SERVICE ONCE BOOKED! I will have to pay 56% of the value of a FP Lipari 41 and it is put into charter for 6 Mediterranean seasons in either Greece, Croatia or Turkey.These are the 3 countries in this region where you don’t have to pay the VAT while it is in charter. Jenny Loppnow. Further one shower was broken so we had to share the only working shower with the skipper and all guests even though we spent 30 minutes at the marina checking all to make sure everything worked plus there was confusion about wifi being included on our charter, another 30 minutes wasted on such a short charter. DREAM YACHT CHARTER KEY FIGURES • 1st charter company in the World • 1,000+ yachts available in 50+ destinations • 400+ colleagues in 32 countries ... Dream Yacht ownership is the most affor-dable way to explore the world’s favourite sailing destinations without the ongoing With Dream Yacht Charters . Dream Yacht Charter is a new brand on the Croatian charter market. Please take into consideration that all people who accept this compensation from Dream Yacht Charter after a bad experience are then not allowed to write a review on google, tripadvisor, etc. Nick C wrote a review Nov 2019. Dream Yacht has more charter bases than any other yacht charter company. “Dream offers five different purchase options and a choice of nine manufacturers. When we arrived to Scrub Island we realized immediately what a mistake it was booking with the cheapest charter company. Due to the often last minute travel restrictions, we had to adjust our fleet planning which resulted in delays for boat arrivals. who was always friendly and available. Discover your dream isolation. Our experience with Dream Yacht Charters was very disappointing. You can derive your own conclusions. We have also been opening new bases every year. Discussion Starter • #1 • Aug 9, 2018. The agent also provided information which was inconsistent with DYC policy, which prevented us from properly preparing for the trip. By-the-Cabin Charter Yacht Program ; Charter companies like Dream Yacht and The Moorings offer by-the-cabin charters on their bigger catamarans that allow charter guests to enjoy an all-inclusive luxury crewed charter for the price of a stateroom. I rented the 52 ft. Lagoon Catamaran, Barlow, from Dream Yacht Charters in the BVI’s from May 22, 2019 to June 5, 2019. 11 Posts . Wherever you can sail, we are there for you. We will move mountains to show you an incredible time when you next charter and hope that you can give us the opportunity to at some point in the future. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. (5) Defective water pressure pump with crimped hoses. when we met the skipper on the morning of the charter, he informed us he was waiting all day for our details to. Best, Dream Yacht Management. Hi Karen Thank you for your kind review of your charter in the Exumas, Bahamas. Worst Charter Experience ever.. pay the extra and use Moorings!!! Many people dream, but with SailTime it can become a reality. Getting to know your yacht is a key part of the Dream Yacht Charter bareboat yacht charter experience. Ted Kakuris. DreamYachtManagement, General Manager at Dream Yacht Charter, responded to this review. We have since removed Wahoo from the fleet and are deeply sorry for your dissatisfaction with the boat itself. Charter Yacht Ownership Review Because the yacht is in the ownership program it helps subsidize the cost of the yacht. Charter base was under staffed and employees were overwhelmed. Great time. No issues with the engines, electrical, running or standing rigging. … So far it has been a complete nightmare and the rudeness and unhelpful nature of all employees is laughable. Owning your dream yacht has never been easier or more affordable. Dream Yacht Charter Croatia, Sibenik. These programmes include pre-approved financing, guaranteed monthly payments or performance based income. Charter Ownership. Established in 1980, Queensland Yacht Charters has been providing unparalleled bareboat yacht charters in the Whitsundays for over 30 years. With Dream Yacht Charter you have more choices, options and flexibility to own a luxury sailing yacht without the expense and challenges of traditional ownership. I would never advise anyone renting with this charter company. Our Abacos Base is located at Harbour View Marina, Marsh Harbour. We now offer you more choices in more destinations than any other yacht charter company in the world. The overall condition of the boat was appalling. The skipper seemed unqualified (first time captaining a boat this size and very limited experience with DYC) and did not consult the client group nor the hostess for important decisions. These programmes include pre-approved financing, guaranteed monthly payments or performance based income. In 15 years, we have grown our fleet from just 15 yachts into a market-leading fleet of more than 1,000 Dream Yachts. Hi all, Anyone here familiar or entered the "dream easy" ownership program of DYC? We are the world's leading yacht sales specialist, offering end-to-end professional consultancy and a panel of innovative solutions to smartly buy your yacht. I have dealt with Horizon Yacht Charters as well and find them good. Enjoy local daily access to one of two spectacular sailing yachts and explore exotic destinations around the world as a member of the Dream Yachts family. Hi all, Anyone here familiar or entered the "dream easy" ownership program of DYC? I will note that were “upgraded” to a brand-new boat instead of the 2016 catamaran we booked, which at first seemed like great luck. We are sorry your booking was impacted. Yacht Ownership – Dream Yacht Charter is the only charter management company that offers six individually designed charter management programmes. Mechanical problems with the boat were relentless and caused us to miss most of our intended destinations. (2) A propane leak and smell in the propane locker and yellow flame (incomplete combustion) on the stove. Dream Yacht Charter provides you with the opportunity to own a luxury yacht in one of many exotic locations, and the excitement of sailing some of the best cruising grounds in the world. We rented a large catamaran for many thousands of dollars. 190 likes. You have been warned if you decide to give this company any money- it is a fraudulent scam corporation! With Dream Yacht Charter you have more choices, options and flexibility to own a luxury sailing yacht without the expense and challenges of traditional ownership. The chart and technical briefing The … Chartered a Lagoon 52. All this plus a marina staff who were more interested, in my opinion, in taking our security deposit - and wanting additional deposits - than helping us - they did not even tell us what our security deposit would cover and why. We are deeply saddened to see you are still so dissatisfied and felt the need to comment here. You can derive your own conclusions. Read more. Hard to know even where to begin with this scam company...We booked a last minute Charter in the BVI’s for December 2019. Explore and compare our wide range of opportunities and we will help you choose your perfect match to get the most out of your passion for … SailTime. Choose from 1200+ yachts in 60+ destinations worldwide - We are Everywhere you want to sail Answer 1 of 48: For some reason I can't find any reviews of Dream Yacht anywhere. After trying to explain the local staff that its not at all what we booked and several things were either not working or removed/missing we saw that it was going nowhere. If you’re hooked on sailing, ask us about our new or used yacht ownership deals and for extra adventure, our Dream Boat Club offers a range of membership plans for limitless boating opportunities onboard one of our new Zodiac RIBs. Mechanical problems on the boat led to an extremely uncomfortable fight between the skipper and hostess in the presence of all clients. We were given a boat (1) which had cracked hatches so we had rain land on our beds everytime it rained. I am certain that there are others, but I would visit some boat shows and search the net for previous owner assessments of the … Dear Yohann, We were surprised to see your comment on our BVI page as your charter took place in Croatia. For example, Dream Yacht, Moorings, or Paradise Yachts’ crewed yacht programs are designed for large catamarans.These crewed charter programs can help you purchase a new yacht, not only to have a crew assigned, but also you can operate your own all-inclusive yacht charter business right on your own boat. Yacht Ownership Programs in a Nutshell; Yacht Charter Management Programs Overview; Pros & Cons of Charter Management. Your boat is active in the Dream Yacht Charter fleet and generates revenue Offset the cost of buying your new yacht with our Dream Ownership programmes. Further because it was a short 2 day charter we couldn't do our route and basically spent the first day getting to one place and the second day getting back to the marina! 13 talking about this. I called Jane again and explained her how unhappy we were and she was friendly but had no immediate solution and we agreed to discuss about compensation after the trip. Our first impression at 6pm was we were on our own, vacant dock with a plank to walk to go aboard and a paper taped to the door as a Welcome. (4) No heating or cooling equipment on the boat for hot or cold days and no vent above the stove. In Grenada May 2016. We are the world's leading yacht sales specialist, offering end-to-end professional consultancy and a panel of innovative solutions to smartly buy your yacht. During the booking process was in constant contact with Jane, based in Annapolis. Hi Karen Thank you for your kind review of your charter in the Exumas, Bahamas. Hope this helps. On day 5 we started to have trouble with the engine, it wouldn’t start randomly and idled very strangely, we decided it wasn’t safe anymore considering also that the VHF radio had no antennae and a range of maximum 200-300 meters. We just returned from a 7 day "by the cabin" catamaran cruise with Dream Yacht Charter (DYC) on the... New for this season – Sri Lanka, Panama, Newport, La Rochelle, Venice, Malta, and Turkey. 11 Posts . Hi, I am looking at buying a catamaran through Dream Yacht Charter on a one off payment scheme. Wherever you want to travel to next, let Dream Yacht Charter take you there. Please do not take this advice lightly as neither DYC nor any of their charter agencies will be honest with you about the service they provide. have lost days and days of our trip having to deal with faults and issues with the boat and are currently unable to leave the port as our boat is not ready. The following are facts and therefore indisputable. Dream Yacht Sales guarantees up to a 9% annual return on the cost of the yacht, paid in monthly instalments. 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